Privacy Policy

1. Overview

This Privacy Policy explains how Konkon (“Konkon”, “we”, “our”, or “us”) collects, uses, and protects your information when you use our website, apps, and related services (collectively, the “Service”).

By using Konkon, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information you provide to us

We collect information that you provide directly, such as:

• Account details (e.g., username, email address, password).
• Profile information (e.g., avatar, bio, social links, reading preferences).
• Content you create (e.g., stories, chapters, comments, reviews).
• Support requests and feedback when you contact us.

2.2 Information collected automatically

When you use Konkon, we may automatically collect:

• Usage data (e.g., pages viewed, time spent, clicks, search queries).
• Device and technical data (e.g., browser type, operating system, IP address).
• Approximate location information based on your IP address.

2.3 Cookies and similar technologies

We may use cookies, local storage, and similar technologies to remember your preferences, keep you logged in, and understand how you use the Service. You can control cookies through your browser settings, but some features may not work properly if you disable them.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Konkon Service.
• Personalize your experience and recommend content.
• Manage your account, subscriptions, and purchases.
• Communicate with you about updates, security alerts, and support.
• Monitor usage, analyze trends, and improve the Service.
• Protect against fraud, abuse, and violations of our Terms.

We may also use aggregated or anonymized data for analytics, product development, or similar purposes. This type of data cannot reasonably be used to identify you.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: third-party vendors that help us with hosting, analytics, payments, email delivery, or customer support.
• Authors and creators: when necessary to report aggregated reading or earnings data (e.g., views, coins spent on chapters).
• Legal and safety: when required by law, valid legal process, or to protect our rights, users, or the public.

Where possible, we limit the information shared and require third parties to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you request account deletion, we will take reasonable steps to remove or anonymize your personal information, except where we are required or permitted to keep certain data by law (for example, for fraud prevention, record keeping, or tax purposes).

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials secure and for logging out when using shared or public devices.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, such as:

• Accessing the personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your account and certain personal data.
• Objecting to or restricting certain types of data processing.

To exercise these rights, you can contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing your request.

8. Children’s Privacy

Konkon is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal data without appropriate consent, please contact us so we can take steps to remove the information.

9. International Users

Konkon may be accessed from different countries. By using the Service, you understand that your information may be processed and stored in countries that may have different data protection laws than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and may provide additional notice if required by law (for example, via email or in-app notification).

Your continued use of Konkon after changes are posted means you accept the updated Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: kuupress@zetrofm.com